Your Headspa Questions, Answered

  • What is a Headspa and what does it include?

    A Headspa is a luxurious scalp and hair wellness treatment that combines relaxation with results. Each service includes a scalp analysis, detox and double cleanse, massage, nourishing mask, water therapy, aromatherapy, and steam. The goal is to deeply cleanse the scalp, promote circulation, relieve stress, and support healthy hair growth.

  • Do I need to wash my hair before my appointment?

    For Dry Hair Play- Yes, clean hair is best

    Headspa-No, please arrive with dry hair that is free of heavy oils, dry shampoo, or excessive styling products. We do a full scalp cleanse during your treatment, so there’s no need to wash beforehand.

  • Can I get a Headspa if I have extensions, braids, a sensitive scalp, or hair loss?

    Yes, but with a few exceptions. For the best scalp cleanse, hair must be free of braids, extensions, sew-ins, or heavy bonded pieces. If you have a sensitive scalp, psoriasis, eczema, or experience hair shedding, please let me know on the client consent form. I can adjust products and pressure for your comfort.

  • What is your cancellation policy?

    Because appointments are reserved just for you, cancellations with less than 24 hours’ notice may be subject to a 50% fee. Same-day cancellations and no-shows will be charged the full service amount.

  • Where are you located, and is parking available?

    Elevate Headspa is located inside My Salon Suite in the Stonefield Shopping Center:

    2075 Bond St, Suite 170, Charlottesville, VA 22901.

    There is free parking directly in front of the building and in the parking garage.

  • Is blow drying included with a Headspa service?

    Blow drying is not included in every Headspa service. If you’d like a blow-dry and style, please book a Headspa + Blow Dry package or add on a blow-dry to any service. For longer, thicker, or highly textured hair, an additional blow-dry fee may apply due to extended time.

  • Do you offer Gift Cards

    Yes! Digital gift cards are available and make a perfect gift for birthdays, holidays, self-care, or special occasions. Gift cards can be purchased online and can be used toward any service or package at Elevate Headspa.